Get Support

EAP Global Directory

Through our global GuidanceResources Employee Assistance Program (EAP), you and your immediate family members can receive free and confidential counseling sessions by phone anytime, 24/7. 

Americas

United States 866-501-7962
United States Expatriates Collect to US Call Center 1-312-595-0074
Canada Canada Call Center
English 800-497-9096
French 877-616-0509
Argentina Latin America Call Center 0800-333-9106
Bahamas Collect to US Call Center 1-312-595-0074
Bolivia Collect to US Call Center 1-312-595-0074
Brazil Latin America Call Center 0-800-591-7011
Chile Latin America Call Center 56-448909184
Colombia Latin America Call Center
Landline 01800-913-7493
Mobile 57-13819249
Cuba Collect to US Call Center 1-312-595-0074
Ecuador Collect to US Call Center 1-312-595-0074
Guam Collect to US Call Center 1-312-595-0074
Haiti Collect to US Call Center 1-312-595-0074
Jamaica US Call Center 1-800-314-4685
Mexico 01-800-681-9591 (3341708343)
Panama Latin America Call Center 507-833-9094
Peru Latin America Call Center
Landline 0800-54669
Mobile +51-17071294
Trinidad and Tobago US Call Center 1-800-201-1720
Venezuela Latin America Call Center +58-2123353042

Europe

Austria 0800-802196
Belgium 0800-261-74
Bosnia and Herzegovina Collect to US Call Center 1-312-595-0074
Croatia Collect to UK Call Center 0800-200-357
Czech Republic 800-700-366
Estonia Collect to US Call Center 1-312-595-0074
Finland UK Call Center 0800-915-732
France 0805-081906
Georgia Collect to US Call Center 1-312-595-0074
Germany 0800-300-7347 
Greece Landline 800-8481276
Mobile +30-2111980291 
Hungary Landline (80) 088295
Mobile +36-17008567 
Ireland UK Call Center 1-800-948-327
Italy 800-788-706
Kazakhstan Landline 8-800-3332650
Mobile +7-727-3505448
Collect to US Call Center 1-312-595-0074
Latvia Collect to US Call Center 1-312-595-0074
Lithuania Collect to US Call Center 1-312-595-0074
Netherlands Landline and Mobile 0-800-020-0726
Norway Landline and Mobile 800-15-821
Collect to US Call Center 1-312-595-0074
Poland Landline 0-0-8001113839
Mobile +48-223071506 
Portugal 800-180-069
Romania Landline 0800-360644
Mobile +40-215398272 
Russia 8-800-100-6459
Slovakia Mobile +421-233002635
Landline 0800-606-543
UK Call Center Collect +44-033183154 
Spain 900-868553
Sweden UK Call Center 020-889-844
Switzerland Mobile +41-615004972
Landline 0800-562-534
US Call Center 0-800-564-669
Turkey Mobile +90-05321113096
Landline 0850 30 73 373
Ukraine 0-800-501753
United Kingdom UK Call Center 0800-917-5320

Middle East

Azerbaijan Collect to US Call Center 1-312-595-0074
Bahrain UK Call Center 800-19-902
Oman Landline and Mobile 800-77634
UK Call Center Collect +44-2033183154 
Qatar UK Call Center 00800-100-071
Saudi Arabia Mobile & Landline 800-814-1382 
United Arab Emirates 8000-4440-790

APAC

Australia Mobile 1-300-956-253
Landline 1-800-377-275
Cambodia Collect to US Call Center 1-312-595-0074
China 4001-200746
Hong Kong 800-905-386
India Mobile +91-9818711035
Landline 000800-100-4444 
Indonesia Mobile +62-8121123123 
Landline 001-8030152046091
Japan 0120-974-243
Korea, Republic of Mobile (+82) 070-4732-5817
Landline 080-822-1376 
Kuwait Collect to US Call Center 1-312-595-0074
Malaysia Mobile (+60) 162160379
Landline 1-800-813-685 
Mali Collect to US Call Center 1-312-595-0074
Marshall Islands Collect to US Call Center 1-312-595-0074
Moldova, Republic of Collect to US Call Center 1-312-595-0074
New Zealand Landline and Mobile 0800-451978
Papua New Guinea Collect to US Call Center 1-312-595-0074
Philippines Philippines Call Center
Landline 1800-1-116-0927
Mobile +63-283953309 
Singapore Mobile (+65) 3158-6529
Landline 800-852-3937 
Solomon Islands Collect to US Call Center 1-312-595-0074
Sri Lanka Collect to US Call Center 1-312-595-0074
Taiwan, Republic of China Landline and Mobile 00801-12-6953
Thailand Mobile +66-60-0035395
Landline 1-800-019270
Vietnam Direct to US +84-444581940
Collect to US Call Center 1-312-595-0074

Africa

Algeria +212 64 9114599
Botswana Landline 00269-800-3000-463 (74668018) and +27 11 9121295
Collect to US Call Center 1-312-595-0074
Côte d’Ivoire Collect to US Call Center 1-312-595-0074
Djibouti Collect to US Call Center 1-312-595-0074
Egypt UK Call Center 0800-000-0632
Ethiopia Collect to US Call Center 1-312-595-0074
Ghana Landline 0260-000-514
Mobile +233-24-2426126 
Guinea Collect to US Call Center 1-312-595-0074
Kenya Landline 0800-211136
Mobile +254-20-7602494 
Liberia Collect to US Call Center 1-312-595-0074
Libyan Arab Jamahiriya Collect to US Call Center 1-312-595-0074
Mozambique Landline and Mobile +27 11 9121295
Namibia Landline and Mobile
+264-833300082 or +27 11 9121295 
Nigeria Landline and Mobile
070-80601824 or +27 11 9121295 
South Africa Landline 080-0992083
Mobile +27-875502184 
Uganda Landline 0800-113-003
Mobile 256-206300055
Landline and Mobile +27 11 9121295 
Senegal Collect to US Call Center 1-312-595-0074
Sudan Collect to US Call Center 1-312-595-0074

If your country is not shown here, call the US Call Center collect: 1-312-595-0074

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